The terms "We" / "Us" / "Our"/ “Company” individually and collectively refer to WooBloo Services Private Limited (“WooBloo”) a company registered under the Companies Act, 2013 having its registered address at PLOT NO-66, 37-10/8, Defense Colony Nirmal Nagar Cross Road, Sainikpuri Hyderabad, Telangana – 500094, operating through its website located at www.woobloo.com (the “Website”) and all mobile versions of the same and the terms "You" /"Your" / "Yourself" refer to the users.
In addition to the User Content (as defined in Section of the Website Terms of Service), we may publish your name, e-mail address and other personally identifiable information (“PII”).
To avail certain services on our Websites, users are required to provide certain sensitive personal information for theregistration process namely: - a) your name, b) email address, c) gender, d) age, e) PIN code, f) credit card or debit card details g) medical records and history,h) biometric information, i) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve our services (including advertising services) and for developing new services by entering into lawful contracts.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
We may collect different types of personal and other information based on your use of our products and services and our business relationship with you, including contact information, billing information, equipment, performance, WooBloo’s website usage, viewing and other technical information about your use of our network, services, products or websites, Information may be collected when you give it to us with the intent to purchase or interact with us about a product or service we offer or provide; when we collect it automatically when you visit our websites or use our products and services; or when we obtain it from other sources, such as credit agencies. Woobloo may collect/store your calls and SMSs and content thereof, received or initiated using the Services, including but not limited to, details of the phone numbers that interact with your account, call data; and Information which it may automatically receive and record on its server logs from your internet browser, including but not limited to, your IP address, cookie information and details of the web pages you request. In order to register on the Website and use the Services, you are required to share the Information for the effective performance of the Services.
Information collected while using the Services through Mobile Application: when you use solutions provided by WooBloo through mobile applications, including but not limited to website, WooBloo agents and/or WooBloo CRM may collect information including but not limited to device id, text, graphics, software, phone contacts, photos, videos, music, film clips, digital content, audiovisual combinations, interactive features, call records, GPS location and other materials that you may view on, access through, or upload to the product or services
We do not sell your Personal Information to anyone for any purpose, and we maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes. We have implemented encryption or other appropriate security controls to protect Personal Information when stored or transmitted by Woobloo. Subject to applicable legal restrictions, such as those that exist for Customer proprietary network information and other information applicable under the Information Technology Act 2000 and its applicable Rules, Woobloo may share your Personal Information with each other to make sure your experience is as seamless as possible, and you have the full benefit of what Woobloo have to offer and we do not provide Personal Information to non-Woobloo companies for the marketing of their own products and services without your consent.
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply.A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control and are not liable for.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our Website to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own Website only. Our Website provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such other websites.
It is understood that by downloading & registering or providing your information on our website, you hereby understand and consent that Wemay share the sensitive personal information to any third party in the following limited circumstances:
(a) We may share Your PII with service providers with whom we work to provide application programming interfaces ("APIs") and other functions for the Website in connection with the delivery of our Services only to the extent necessary to provide those APIs and Services. We may allow certain social media platforms to host plug-ins or widgets on the Website, which may collect certain information about users who choose to use those plug-ins or widgets.
(b) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
By providing your contact details, you have expressly authorized Company to contact you and your emergency contacts provided by you as part of the registration process through our Website and all mobile versions of the same in future through calls/SMS/E-mails/WhatsApp / other social media channels and inform you about our products and services including but not limited to any other notification that are required for Us to be able to deliver services based on your subscription.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to email@example.com ("Grievance Officer").
Mr.SandeepGondi (Grievance Officer)
Company Name & Address
PLOT NO-66, 37-10/8,
DEFENSE COLONY NIRMAL NAGAR CROSS ROAD, SAINIKPURI
HYDERABAD Telangana – 500094
Ph: +91 73053 11110